Emergency + lifestyle
Medical to legal. Protects the entire household.
Upkiip Assist
Always On. Always There.
Beyond repairs. Comprehensive household protection. Lives with members daily.
Subscriptions: unlimited Assist. PAYG: 6-month pack that reactivates. All via 24/7 control centre.
24/7 supportEurop Assistance networkUnlimited with subscriptions
Loyalty & retention
High-frequency touchpoints. Deeper than any marketplace.
24/7 national support
HPCSA-trained agents. 8,000+ technicians.
Household protection that builds loyalty
Household & lifestyle protection
Beyond repairs. Preventative care. Emergency coordination. Lifestyle assurance. Embeds Upkiip into daily life.
- Insurance-grade triage and dispatch
- Weekly value-add services
- Differentiator for partners
Always-on concierge
HPCSA-trained agents. Every call, WhatsApp, ticket.
Embedded moments
Preventative nudges. Emergency saves. Legal guidance.
Assist access
Assist access across memberships
All memberships unlock Assist. Unlimited (subscriptions) or 6-month packs (PAYG).
Protect · Pristine · Prestige
Unlimited Assist
- Infinite incidents: medical, home invasion, roadside, legal, locksmith
- 24/7 hotline + WhatsApp. Live updates.
- Preferred routing. SLA monitoring. Wellness checks.
PAYG Bundles
6-month starter pack
- Free 6-month pack with every booking
- Reactivates with each new PAYG visit
- Perfect for testing before membership
Full access to all Assist channels for 6 months.
Upkiip Assist services
Always-on emergency and lifestyle protection
Tap into medical, security, legal, roadside, and locksmith specialists through a single concierge channel.
24/7 Emergency Medical
Emergency Medical Assist
HPCSA agents dispatch services, guide CPR, stay on line until admission.
- Immediate medical dispatch
- CPR guidance while help arrives
- Ambulance transport (costs covered)
- Monitoring until hospital arrival
- Repatriation if 200km+ away
- Medical upgrade if needed
Break-in response
Home Invasion Assist
Secures property. Supports family. Keeps logistics moving.
- 24hr security guard
- Locksmith (up to R1,000)
- Temporary accommodation (R1,000)
- Rental vehicle (24hr if hijacked)
- Urgent message transmission
Nationwide roadside
Roadside Assist
Fuel, tyres, tows. Keeps you moving.
- 10L fuel (2x per year)
- On-site tyre change
- Mechanical towing + backup if closed
- Jump-start (tow if needed)
- Keys locked in car (call-out + 1hr labour)
Unlimited legal guidance
Legal Assist
Expert advice. Document support. Never alone in a dispute.
- Unlimited phone advice: criminal, labour, debt, contract, divorce, maintenance
- Legal documents: commercial, wills, matrimonial, employment, letters
- Free 30-min consultation + letter per matter
Secure access
Locksmith Assist
Locksmith coordination. Secure entries. Lost keys. System failures.
- 24/7 dispatch: doors, gates, garages
- Up to R1,000 for stolen/lost keys
- Lock replacement/reconfiguration
- Key-in-car recovery
Need help activating Assist?
We'll match the right membership or log an emergency.